Authorised Samsung
repair partner

How can Samsung Repairs help?

Whether it’s a product repair or just some help and advice, our authorised support centres can help you.
All technicians are fully trained and use genuine Samsung parts in all repairs.

Walk In Service - Stoke

Visit us in store at our Stoke store.
No appointment required.

Walk In Service - Sheffield

Visit us in store at our Sheffield store.
No appointment required.

Postal Service

Post it to our large volume repair centre
in Newcastle-Under-Lyme.

Why use Samsung Repairs?

Official Samsung repairs

As an official Samsung repair partner, all smartphone, tablet and wearable repairs are completed to Samsung's high standards.

One hour

As long as parts are available, our Samsung technicians aim to get most devices repaired on the same day, in most cases, under 1 hour.

In & out of warranty repairs

Repairs are logged on Samsung's global device management platform so the remaining balance of your Samsung warranty will be reinstated.

Samsung trained engineers

All engineers are trained to the highest standard by Samsung & regular audits are undertaken to ensure we provide excellent customer support.

Genuine parts & equipment

As an official Samsung partner, we only use genuine Samsung parts & the latest equipment, we can guarantee the quality of our repairs.


Our stores work hard to provide you the best support, this is reflected on Samsung's audits, our stores maintain top positions every month.

Inside our stores

Samsung Repairs Stoke
Samsung Repair Sheffield

Don't want to post your device and don't live near Stoke or Sheffield?

Other Samsung product support

Home Appliances

Visit Home Appliance Support

TV & AV Support

Visit TV & AV Support

PC & Office

Visit PC & Office Support


Visit Storage Support

Camera & Camcorder

Visit Camera & Camcorder Support

Samsung Repairs Fridge
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