Samsung Repairs customer reviews
Amazing guys, had a problem with my S8+ not fast charging. Turned out to be dust and muck in the charging port they cleaned it out and checked my phone was up to date. Took them 10 mins and didn't charge. Great service couldn't ask for anything more. Would highly recommend them.
Been trying to get my Samsung S7 Edge fixed for around a year now. After battling with 02 for months on end and refusing to pay £210 to fix a damaged LCD display, I was finally told to go here (I hadn't heard of it before hand. It should be the first recommended place to visit to all Samsung users for their products upon purchase). I explained the situation to the man in the Samsung store and he understood immediately that the fault with my phone was due to a manufacturer's fault, And offered to fix it at no cost the same day. About an hour later I went back to pick up a new fixed phone. Couldn't be happier with the service the man provided to me. I won't be sticking with 02 when my contract is over but I will be having another Samsung as my next phone.
Excellent service.. I'm shocked how quickly my phone was repaired!! I'll be sticking with Samsung that's for sure 😎😎😎
Luke a member of staff in Sheffield branch dud an amazing job to reset my phone, he and his team did an awesome job. Thanks ever so much.
I called into the shop today needing help to sort out a few issues with my tablet. For the second time this year I received the help I needed and left feeling very happy with the service. I forgot to ask the name of the young man I interrupted in his cleaning but he was extremely patient and helpful. So good to have this support centre in Sheffield ☺
My partner and I went to sort out some problems we had with our Samsung phone and Samsung tablet. Luke was extremely helpful and talked us through what he was doing to sort the problems out. He was so patient and never made us feel mobile phone or tablet illiterate which we definitely are! Everything is working properly now. Thank you Luke for your time and patience! I would thoroughly recommend visiting here if you need any support with Samsung products.
Fault LCD on screen (S7edge) Same day 2hr turnaround...screen replacement and a new battery also added as an extra bonus detail on the repair provided. All carried out under the warranty which had a few weeks to run, with no quibbles and a friendly customer approach outlining all works. Will be happily using again when and if the need arises as it's an unauthorised shop using genuine parts and not a take your chance repairs shop which I have regretted using in the past. Nice one and thanks to all involved at Samsung Support Stoke.
It has a great service and a good quality of work, they give a guild of how we can solve our problem, highly recommend.
Courteous and skilled staff helped me with technical stuffs for mobile phone. Knowledgeable advice provided. Definitely to be recommended for Samsung products.
Luke a member of staff in Sheffield branch did an amazing job to reset my phone, he and his team did an awesome job. Thanks ever so much.
Excellent service. Went in and got seen to straight away. Friendly women. My phone would not charge. Told me to come back in 2 hours and my phone is all fixed. Life savers!!! Would recommend!!!
Brilliant service and fantastic staff, after experiencing wifi issues with a Samsung handset we were helped by the fantastic customer service from Gabby and Alex, they informed us as to the best backup methods and helped us to ensure it was done correctly, Then they informed us as to the process that was to ensue in the diagnostics and possible repair of the handset, very quick easy and thorough. Handset left with them at around 10.30am and text to secondary contact number to confirm, then at around 14.30pm text to confirm handset ready for pickup, with motherboard replacement, all sorted, backup now fully restored and all working brilliantly. Many thanks, Cheers
Fantastic place. Staff are really polite and very quick service too. Thank you so much.
My Samsung s8 had a few minor issues which I wanted resolving and Owen was extreamly helpful and sorted my phone out really quickly thankyou so much
Called into the Samsung Centre today for advice, Jack from the support team couldn't have been more helpful. He checked a Samsung S7 Edge for me and gave some sound advice, a visit well worth taking and peace of mind for myself. Jack. Once again many thanks Best regards Dave Graham
Just been to have my girlfriend's mobile sorted. Brilliant service by a young man named Jack. Can't thank you enough. Cheers.